{"id":19811,"date":"2026-10-12T06:07:07","date_gmt":"2026-10-12T06:07:07","guid":{"rendered":"https:\/\/auchalet.fr\/suivre-ma-commande\/"},"modified":"2026-10-12T06:07:36","modified_gmt":"2026-10-12T06:07:36","slug":"track-my-order","status":"publish","type":"page","link":"https:\/\/auchalet.fr\/en\/suivre-ma-commande\/","title":{"rendered":"Track my order"},"content":{"rendered":"<style>\n.acs{--vert:#2C4A3B;--encre:#1F2A22;--argile:#9A4C33;--ivoire:#F7F3EC;--sable:#E9E4D7;--trait:#E2D8C8;--gris:#5E5D55;font-family:Jost,sans-serif;font-weight:300;color:var(--encre)}\n.acs *{box-sizing:border-box}\n.acs-plein{width:100vw;margin-left:calc(50% - 50vw);background:var(--ivoire);padding:72px 0 88px}\n.acs-in{max-width:1080px;margin:0 auto;padding:0 32px;display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1.15fr);gap:56px;align-items:start}\n.acs-sur{margin:0 0 12px!important;font-size:11.5px;letter-spacing:3.6px;text-transform:uppercase;color:var(--argile)}\n.acs-titre{margin:0 0 18px!important;font-family:'Cormorant Garamond',Georgia,serif!important;font-weight:400!important;font-size:clamp(36px,4.6vw,54px)!important;line-height:1.04!important;color:var(--encre)!important;text-transform:none!important;letter-spacing:0!important}\n.acs-titre em{color:var(--argile);font-style:italic}\n.acs-texte{margin:0 0 22px!important;font-size:16px;line-height:1.7;color:#4A4A42}\n.acs-aide{list-style:none;margin:0 0 26px!important;padding:0!important;border-top:1px solid var(--trait)}\n.acs-aide li{padding:14px 0;border-bottom:1px solid var(--trait);font-size:14.5px;line-height:1.6;color:#4A4A42}\n.acs-aide b{display:block;font-weight:500;color:var(--encre);font-size:12px;letter-spacing:1.6px;text-transform:uppercase;margin-bottom:2px}\n.acs a{color:var(--argile)!important;text-decoration:underline!important;text-underline-offset:3px}\n.acs-carte{background:#fff;border-radius:18px;padding:38px 36px;box-shadow:0 18px 40px -28px rgba(31,42,34,.35)}\n.acs-carte .track_order>p:first-child{margin:0 0 22px!important;font-size:15px;line-height:1.6;color:#4A4A42}\n.acs-carte .form-row{width:100%!important;float:none!important;margin:0 0 18px!important;padding:0!important}\n.acs-carte label{display:block;margin:0 0 7px;font-size:11.5px;letter-spacing:1.8px;text-transform:uppercase;color:var(--gris);font-weight:400}\n.acs-carte input.input-text{width:100%;height:50px;padding:0 18px;border:1px solid #CFC4B2!important;border-radius:999px!important;background:var(--ivoire)!important;font-family:Jost,sans-serif;font-size:15px;color:var(--encre)}\n.acs-carte input.input-text:focus{outline:2px solid var(--vert);outline-offset:1px;background:#fff!important}\n.acs-carte .clear{display:none}\n.acs-carte button.button{width:100%;min-height:52px;margin-top:6px;border:0!important;border-radius:999px!important;background:var(--vert)!important;color:#fff!important;font-family:Jost,sans-serif!important;font-size:12.5px!important;font-weight:400!important;letter-spacing:2.2px;text-transform:uppercase;cursor:pointer;transition:background .2s}\n.acs-carte button.button:hover{background:var(--encre)!important}\n.acs-carte .woocommerce-error,.acs-carte .woocommerce-info{border-radius:12px;font-size:14.5px}\n.acs-carte .woocommerce-order-details,.acs-carte .woocommerce-customer-details{margin-top:26px}\n.acs-carte h2{font-family:'Cormorant Garamond',Georgia,serif!important;font-weight:400!important;font-size:28px!important;text-transform:none!important;letter-spacing:0!important;color:var(--encre)!important}\n.acs-carte mark{background:var(--sable);color:var(--encre);padding:1px 7px;border-radius:999px}\n@media(max-width:860px){.acs-plein{padding:44px 0 60px}.acs-in{grid-template-columns:1fr;gap:30px;padding:0 18px}.acs-carte{padding:28px 22px}}\n<\/style>\n<div class=\"acs\"><div class=\"acs-plein\"><div class=\"acs-in\">\n<div>\n<p class=\"acs-sur\">Your order<\/p>\n<h1 class=\"acs-titre\">Follow <em>my order<\/em><\/h1>\n<p class=\"acs-texte\">Where is your item? Enter your order number and the email address used during purchase to see its status in an instant.<\/p>\n<ul class=\"acs-aide\">\n<li><b>Order number<\/b>It is included in the confirmation email you received after your purchase.<\/li>\n<li><b>Do you have an account?<\/b>Find all your orders and invoices in <a href=\"\/en\/my-account\/orders\/\">My account<\/a>.<\/li>\n<li><b>Any questions?<\/b>Write to us at <a href=\"mailto:contact@auchalet.fr\">contact@auchalet.fr<\/a> or call the <a href=\"tel:+33625313663\">06 25 31 36 63<\/a>.<\/li>\n<\/ul>\n<\/div>\n<div class=\"acs-carte\">\n\n<div class=\"woocommerce\"><\/div>\n\n\n<\/div>\n<\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Votre commande Suivre ma commande O\u00f9 en est votre pi\u00e8ce ? Saisissez votre num\u00e9ro de commande et l\u2019adresse e-mail utilis\u00e9e lors de l\u2019achat pour conna\u00eetre son statut en un instant. Num\u00e9ro de commandeIl figure dans l\u2019e-mail de confirmation re\u00e7u apr\u00e8s votre achat. Vous avez un compte ?Retrouvez toutes vos commandes et vos factures dans Mon [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_yoast_wpseo_title":"","_yoast_wpseo_metadesc":"Suivez votre commande Au Chalet : saisissez votre num\u00e9ro de commande et votre e-mail pour conna\u00eetre son statut.","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-19811","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - 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